Thank you! Any more feedback? The more you tell us the more we can help. Can you help us improve? Resolved my issue. Clear instructions. Easy to follow. No jargon. Pictures helped. Didn't match my screen. Incorrect instructions. Too technical. Not enough information. It is important to follow up on backorders. For example, if products are delayed from vendors, you might have to change the date of delivery to customers and inform the customers about the delay.
You can see an overview of the status of backorders by using one of the following categories: items, customers, or vendors. When you view backorders by item, you can follow up on the expected future flow of transactions for a specific item. For example, you can check:.
The overview also helps you answer requests from customers about the time of delivery. In addition, you can prioritize the sales backorders and split the items that are on hand between the orders. For more information, see View backorders by item. When you view backorders by customer, you can view the status of the customer's remaining orders. This is useful when you answer questions from customers who are waiting for items for which delivery has been delayed.
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